What should I do if my order arrived damaged?
If your order arrived damaged, please contact Fredrich Optical immediately through phone call or WhatsApp. A representative will assist you in resolving the issue and arranging a replacement.
Do you offer any discounts?
Yes, we offer discounts and promotions from time to time. You can stay updated on our latest discounts and promotions by subscribing to our newsletter or following our social media pages.
Do you sell frames without lenses?
Yes, you can purchase frames only without lenses.
Which lens features should I choose for my eyeglasses?
All of our lenses come with anti-scratch coating. Some extra features can be added to your lenses for extra protection and comfort.
- UV Protection is a clear coating that blocks the sun’s harmful UV rays from reaching your eyes.
- Anti-Reflective (AR) coating eliminates the glare on the front and back of your lenses.
- Digital Light Protection is a precision engineered lens coating that can block a significant portion of harmful blue or ultra-violent light, leaving your eyes fresh, even after a long day at the office in front of computer screen.
- Photochromic lens is the general term for lenses that darken in UV light (normally in the sun) and return to clear when UV is removed (i.e. when indoors). They come from various brands and can vary in performance.
- Transitions Lens is a specific brand of photochromic lenses, known for their proprietary technology, they offer specific features and performance, including different models for various needs. They automatically darken faster to adjust to outdoor light conditions relative to the normal photochromic lens.
What forms of payment do you accept?
We accept cash, bank transfer, and MTN MoMo /Vodafone cash/Airtel Tigo Money.
